a black and white cat
listens to birdsong with me;
counter purposes
Colin Myles
Haiku – Birdsong
Tag: purpose
Gandhi & The Customer
A customer is the most important visitor on our premises
He is not dependent on us, we are dependent on him
He is not an interruption in our work, he is the purpose of it
He is not an outsider in our business, he is part of it
We are not doing him a favour by serving him
He is doing us a favour by giving us an opportunity to do so
Gandhi
P.S.
Many years ago when I was starting out, a wise man said to me ” No customers, No business “.
ColinMylesAuthor 