Gandhi & The Customer

A customer is the most important visitor on our premises

He is not dependent on us, we are dependent on him

He is not an interruption in our work, he is the purpose of it

He is not an outsider in our business, he is part of it

We are not doing him a favour by serving him

He is doing us a favour by giving us an opportunity to do so

Gandhi

Colin Myles

P.S.

Many years ago when I was starting out, a wise man said to me ” No customers, No business “.